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I have not received the confirmation email of my purchase.Updated 2 months ago

Check your spam folder

Sometimes, mail may arrive in the spam or promotions folder.

Verify your email address

Make sure you entered your email address correctly when making the purchase.

Confirm if the payment was processed correctly

If the payment was not completed, the purchase will not have been registered. 

Check your order history

If you have an account with us, log in and check if your order appears in your order history.

Contact us

If after checking everything you still do not receive the email, contact us at [email protected] or WhatsApp

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