My discount code is not working or has not arrivedUpdated 3 months ago

Verify that the code is valid

• Make sure you have copied the code correctly, without extra spaces.
• Check if it has an expiration date or specific conditions (minimum purchase, exclusions, etc.).

Try applying it again

• Add the products to the cart and type the code in the "Discount code" box before checking out.
• If it does not apply, try from another browser or device.

Check your spam or promotions folder

• Sometimes, discount emails arrive in "Spam", "Promotions" or "Junk Mail".
• I recommend you wait a few minutes. Some emails may take a while to arrive.
• If the system allows it, try to register with the same or another email address.

Contact us if the code still does not work:

• Write to [email protected] explaining the problem.
• Attach a screenshot of the error.
• Ask if they can provide you with a new code or apply it manually.