Customer service hours:

Monday to Friday from 09:00 to 19:00 CET.
Saturdays and Sundays from 9:00 to 13:00 CET.

Eme Studios

RATESSpain - 4&#x20AC;/ first change free Canary Islands, Ceuta and Melilla must be processed on your own through the following link: <a data-fr-linked="true" href="https://returns.reveni.io/eme-studios">https://returns.reveni.io/eme-studios</a>Europe - 6,90&#x20AC;/ 3,5&#x20AC;Europe - 10&#x20AC;/ 5&#x20AC;UK - 15&#x20AC;/ 7&#x20AC;Rest of the world - 30&#x20AC;/ 25&#x20AC;Europe I - Belgium, Czech Republic, Denmark, France, Netherlands, Portugal.Europe II - Austria, Bulgaria, Croatia, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Poland, Romania, Slovakia, Slovenia, Sweden.

RATES. Spain - 4€/ first change freeCanary Islands, Ceuta and Melilla must be processed on your own through the following link: https://returns.reveni.io/eme-studios. Europe - 6,90€/ 3,5€. Europe - 10€/ 5€. UK - 15€/ 7€. Rest of the world - 30€/ 25€.

Return/exchange logistics fees

Returns & exchanges

How can I track my order?

I have not received the confirmation email of my purchase.

How can I cancel my order?

No he recibido mi pedido

I received an incorrect garment

I received a defective garment

I received my order incomplete

How can I change the address of my order?

My discount code is not working or has not arrived

How do I apply a discount?

Orders

How can I make a return or exchange?

Is it possible to return or exchange an online order in store?

How long will it take to receive my refund?

Returns and Exchanges of a Previous Exchange

Conditions for gift garments

Methods, Costs and Deadlines

Do I have to pay customs duties?

Carrier notifies that my package is missing

Can I change the delivery address?

What happens if you have not been able to deliver my order?

My order has been shipped and I want to cancel it

How do I know that my order has been shipped?

Shipping

Do you do stock replenishment?

What is my size?

Care and compositions

Product

What means of payment do we accept?

How can I generate an invoice for my order?

Payment with a gift card, coupon or store credit

Invoices and payments

How to use my gift card

How to purchase the Gift Card online?

Can I use my Gift Card in store?

How to purchase a Gift Card in store?

Gift Card

Hours and location

What is the time frame for returns and exchanges in store?

Store

Return/exchange logistics feesUpdated a month ago