Returns & exchanges
How can I make a return or exchange?
To manage the return/exchange you must access the following link:. https://returns.reveni.io/eme-studios. After managing the return/exchange through the link, you will receive an email with instructions and a return label. Any return that has not bee
Return/exchange logistics fees
RATES. Spain - 4€/ first exchange is free. Canary Islands, Ceuta and Melilla must be processed on your own through the following link: https://returns.reveni.io/eme-studios. Europe I - 6,90€/ 3,5€. Europe II - 10€/ 5€. UK - 15€/ 7€. Rest of the world
Is it possible to return or exchange an online order in store?
Purchases made at https://emestudios.com/ can be exchanged or returned at our shops in Madrid, Valencia or Barcelona. Not incluided in Las Rozas Village or La Roca Village. To do so, you must first request it at the following link:. https://returns.r
Get €5 and receive an extra Gift Card with your return
This is a Gift Card that Eme Studios offers to customers who, when making a return, want to enjoy €5 extra for their next purchase. This way, you can find the piece that truly captures your heart, even if your first choice wasn’t the right one.The ca